In order to use your Sportster modem on a Macintosh, you will have to put DIP switches 1, 3, 5, 7 and 8 in the DOWN (ON) position. If you require auto-answer, then leave DIP switch 5 in the UP (OFF) position. Also, there is another item which requires attention other than the modem configuration. There are two cables that are available for the Macintosh. The first is the more common, which is a standard serial cable. The second is called a 'hardware handshaking' cable, which provides the CTS/RTS signals necessary for hardware flow control. The modem may be failing because you are trying to use hardware handshaking with a standard serial cable. If you make the DIP switch changes as above, and change the initialization string to "AT&F&B1&H2&I2" (for software handshaking), the modem will more than likely work. If you are not sure which kind of cable you are using, then use the software flow control string first, and then try the hardware flow control string: "AT&F&B1&H1&R2". If the latter does not work, then you do not have a cable that supports hardware flow control. The proper lights that should come on at power up are the "CS" (should be on at all times), the "TR" (because DIP switch 1 forces the DTR signal high), and the "AA" if you have DIP switch 5 UP (OFF). You should then see the "RD" and "SD" lights flickering as you type commands to your modem. After you have configured your modem with the proper settings, you can put DIP switch #7 back in the UP (OFF) position. If the last steps do not work, then there could be a problem with either the cable or the modem. Please try the modem with another cable before assuming that the modem is not functioning correctly. Thank You. U.S. Robotics On-Line Support